Services & Support — Your Trusted FR Workwear Partner
From custom design to global delivery, Duansafety provides end-to-end flame-resistant workwear solutions engineered for safety, compliance, and performance.
- OEM & Private Label
- Bulk Order Support
- Global B2B Service
01 — Custom Design & OEM/ODM Development
Every industrial environment presents unique thermal hazards and ergonomic demands. As a specialized FR clothing manufacturer, our in-house engineering team works directly with your PPE procurement department to develop flame resistant garments tailored to your workforce.
What We Deliver:
- Fabric Consultation: Inherent FR (aramid, modacrylic), treated FR cotton, and multi-risk blends.
- Custom Pattern Development: Balancing mobility and layering compatibility for FR coveralls and jackets.
- Branding Integration: Logo embroidery, heat transfer, and custom woven labels.
- Global Compliance Alignment: Garments engineered to meet NFPA 2112, EN ISO 11612, and ASTM F1506.
Whether you need arc flash suits for electrical utilities or branded uniforms for manufacturing plants, we engineer every stitch to your exact specification.
02 — Flexible Production & Fast Global Delivery
Our vertically integrated flame resistant workwear factory handles orders of any scale — from pilot runs for startups to recurring bulk programs for Fortune 500 enterprises.
Production Capabilities:
- Monthly Output: 80,000+ garments across 6 dedicated sewing lines.
- MOQ Flexibility: As low as 300 pieces per style — trial orders welcome.
- Lead Time: 15–25 working days for standard orders; expedited options available.
- Global Logistics: FOB / CIF / DDP trade terms — shipping to North America, Europe, and the Middle East.
- Order Transparency: Real-time production updates and pre-shipment inspection photos.
03 — Rigorous Quality Assurance & Compliance Testing
In protective workwear, a single quality failure can cost lives. Our ISO 9001-based quality management system enforces inspection checkpoints at every production phase.
Our Quality & Testing Process:
- Incoming Inspection: Every fabric roll tested for GSM weight, color fastness, and baseline FR performance.
- In-Line QC: Patrol inspections during sewing with real-time defect correction.
- Final AQL Inspection: AQL 2.5 sampling per ISO 2859-1 before packing.
- In-House Lab Testing: Vertical burn testing per ASTM D6413 and arc thermal performance (ATPV) per ASTM F1959.
- Third-Party Certification: Full test reports from SGS, Bureau Veritas, and Intertek shipped with every order.
04 — Dedicated After-Sales Support & Technical Guidance
Our relationship doesn’t end at the port of loading. We assign a dedicated English-speaking account manager to every B2B client.
Post-Delivery Support Includes:
- 24-Hour Response: All inquiries acknowledged within one business day via email or WhatsApp.
- Garment Care Guidance: Detailed industrial laundering instructions to maximize garment lifespan.
- Size Exchange Assistance: Rapid replacement for sizing issues with pre-shipment size charts.
- Reorder Simplification: Your specs archived for seamless repeat orders with shorter lead times.
- Standards Update Alerts: Proactive notifications when NFPA or EN standards evolve.
05 — Sustainability & Responsible Manufacturing Partnership
Modern B2B procurement demands environmental accountability alongside product performance. We help our partners meet their ESG commitments.
Our Sustainability Commitments:
- Reduced Resources: Water-saving dyeing and optimized fabric nesting to minimize waste.
- Eco-Fabrics: OEKO-TEX® Standard 100 certified options available.
- Sustainable Packaging: Recyclable cartons and biodegradable poly bags.
- Chemical Responsibility: ZDHC compliant chemical management.
- Carbon Reporting: Environmental data available for your Scope 3 emissions reporting.
Frequently Asked Questions About FR Workwear Services
Our standard MOQ is 100 pieces per style/color. For new clients, we offer flexible trial orders as low as 100 pieces. Fabric MOQs may apply for specialty inherent FR blends.
Our flame resistant workwear meets NFPA 2112, NFPA 70E / ASTM F1506, EN ISO 11612, EN 1149-5, and CSA Z462. Third-party test reports from SGS or Intertek are provided with every shipment.
Standard samples take 7–10 business days. Expedited 5-day service is available. DHL/FedEx shipping adds 3–5 days depending on destination.
Yes — OEM/ODM is our core business. We provide full customization including fabric development, pattern design, logo application, custom packaging, and private labeling.
We supply FR workwear to oil & gas, petrochemical, electric utilities, mining, construction, automotive manufacturing, and welding sectors across 50+ countries.
Ready to Discuss Your FR Workwear Project?
Send us your product requirements, target market, estimated quantity and customization details for a tailored wholesale quotation.
